Frequently Asked Questions

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How long does it take to build a new home? 

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How long does it take to build a new home? 

Build times in our subdivisions are typically 150 days.  Depending on the house style, season, and modifications our build time may be slightly longer or shorter.

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I currently own a home and need to sell before I build a new home. Will you build for me contingent on my current home selling? 

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I currently own a home and need to sell before I build a new home.  Will you build for me contingent on my current home selling? 

On occasion we may agree to do a House Sale Contingency on an inventory home or to hold a building lot for a short time period.   However, we require all contingencies including home sales to be removed before we start building your new home. 

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Do you require a preferred lender? 

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Do you require a preferred lender? 

We do not.  We are happy to work with all lenders.  However if you need help identifying a lender to meet your needs, we have relationships with many local banks and can provide you with contact information for quality local lenders.  Using a local lender is beneficial because they have a better understanding of the local closing processes and may more effectively serve your needs.

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How long has Panhandle Homes of Berkeley County, Inc. been in business?

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How long has Panhandle Homes of Berkeley County, Inc. been in business?

Our parent company, Panhandle Builders and Excavating, was founded in 1986 and immediately began working in new home construction.  In 1996 Panhandle Homes of Berkeley County, Inc. was founded to better service the residential division of the company.  Our companies have enjoyed an excellent reputation and great support from the residents of Berkeley County. The second generation owners of Panhandle Homes fully intend to spend many more years building throughout Berkeley County, West Virginia.

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If I need a place to live while my home is being built, can you help? 

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If I need a place to live while my home is being built, can you help? 

Yes!  Our parent company owns several apartment complexes and storage units.  We will gladly lease on a month-to- month basis for customers who are building a new home with us.  This allows you to avoid a long term lease obligation and is a great benefit if you need to sell your current home prior to building new.

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Your plan is not exactly what I am looking for; will you make changes to meet my needs? 

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Your plan is not exactly what I am looking for; will you make changes to meet my needs? 

Yes!  In many cases a customer may need a change made to a plan and we are happy to accommodate you.  Not every change can be accomplished but we do our best to tailor our home plans to suit your needs.

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Do I get to select my finishes and colors on my house? 

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Do I get to select my finishes and colors on my house? 

Absolutely.   Our two Sales Models both include beautiful selection rooms where you will be able to choose your own exterior finishes (per subdivision) as well as flooring, cabinetry, countertops and other interior finishes.

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Is the subdivision subject to Covenants & Restrictions? 

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Is the subdivision subject to Covenants & Restrictions? 

Yes.  All our subdivisions are subject to sensible Covenants & Restrictions that help maintain your home value.  Our Sales Associates will be happy to provide a copy for you to review.

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Do you have homes that are ready to move in now? 

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Do you have homes that are ready to move in now? 

We are always building Quick Delivery homes.  Please refer to our website for what is currently available. 

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Where do you build? 

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Where do you build? 

Our core communities are located in Northern Berkeley County, West Virginia. 

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Can I come into my home while you are building it? 

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Can I come into my home while you are building it? 

Absolutely! We do require, however, that you receive permission from our Sales Associates first to make certain the construction of your new home is at a point where it is safe for you to view it.  We are proud of our construction and encourage our customers ‘look behind the walls’.

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The house is done!  Can I move in before we settle on the house? 

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The house is done!  Can I move in before we settle on the house? 

Unfortunately, no.   Our liability insurance covers the homes only as vacant property.  Even though the house is complete, we cannot allow anyone to have early occupancy prior to closing.

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How is the One Year Builder Warranty handled? 

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How is the One Year Builder Warranty handled? 

Unlike many builders, our warranty program is handled in-house.    Prior to your closing you will do a walkthrough of your new home with our Construction Supervisor.  You’ll be given a Warranty Packet and Orientation Booklet with emergency service numbers for our HVAC, Plumbing and Electrical contractors as well as our Warranty Department. Our Supervisor will discuss what situations constitute an emergency and what procedures you should follow should you need to contact one of our contractors after hours.   At your closing you’ll receive our Landscaping and Builders Warranties along information on our Warranty Administrative Program which is designed to ensure any needed work is completed prior to your one year anniversary.   Approximately 11 months after your closing, we’ll return to your home to address any cosmetic issues or other concerns. If at any time during that first year, an emergency occurs or you just have a question, please contact our Warranty Department

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